The Do's And Don'ts Of Hiring A Courier Service

8 July 2020
 Categories: , Blog


A courier service is a person or business that delivers goods for you. They help to improve your business's logistics and ensure that items arrive safely at their destination. You can find a courier service for just about anything you can think of, but not all couriers will meet your needs. 

Keep reading to discover the dos and don'ts of hiring a courier delivery service.

Do: Check for Earliest Availability for Delivery

Courier delivery services pride themselves on delivering your packages on time. To do this, most companies have a cutoff time for delivery blocks. For example, a company may have a cut-off time at 10 am for items delivered within six hours. Expect different pricing for urgent pick-ups or pick-ups during rush hour.

Do: Ask For Delivery Confirmation

Regardless of the item you want to be delivered, ask your service to provide a delivery confirmation. Different companies offer different methods, usually email or text. You may also opt to have the person receiving the item sign for it to ensure it is delivered properly.

Do: Insure Your Valuables

If you are routinely shipping items with a courier, you'll want to make sure they are insured for the level of product you carry. For instance, many people ship things straight from a manufacturer. You'll want to make sure you can recoup any losses if there is an incident. If you don't normally ship items with a courier, ask if they offer insurance at an additional price. 

Don't: Forget to Check the Companie's Policies

All couriers do not deliver the same things. Each courier delivery service has a list of items they can and can't carry and what to do in case of any issues. Review their rules before placing an order to understand what your responsibility is as a customer. 

Things you might consider hiring a courier for:

  • Electronics
  • Medical/biohazardous material
  • Legal documents
  • Furniture
  • Clothing
  • Gifts

Don't: Forget to Include Essential Information

A common mistake people make when hiring a courier is including the wrong contact information. Often a courier will show up to a delivery location and not be able to complete the job because of a business closure or there is a lack of information on how to proceed. Then, when they call the customer, the contact information is incorrect. Check and double-check your information to save valuable time and money.

Hiring the right courier can make your life and business run more smoothly. Help yourself and your courier by reviewing their delivery times and rates and including all necessary information. Communicating your needs upfront is a great way to vet the company's services and professionalism.